What are the Types of Facilities Management Services

20 Apr 2021
facilities management services

What are the Types of Facilities Management Services

With the evolution and demand in the market, facility management services are integrating with multi-disciplinary activities. The integration needs to meet the requirements and solving issues to create a most welcoming and comfortable working environment.

Besides, there is an extensive range of facility management services found and are majorly divided into two categories called soft and hard facilities management. In this blog, we will help you understand what are the types of facilities management services and how they can implement through the facility maintenance management software.

  What are facility management services? Facility management services encompass multiple disciplines to ensure functionality, comfort, safety and efficiency of the buildings and grounds, infrastructure and real estate by integrating people, place, process and technology. Few of the facility management services are:
  1. 1. Operations management
  2. 2. Maintenance management
  3. 3. Hospitality management
  4. 4. Communications management
  5. 5. Environment management
  6. 6. Project management
  7. 7. Real estate management
  8. 8. Property management
In a nutshell whole of the facilities management is divided into two basic areas as Hard Facilities Management (Hard FM) and Soft Facilities Management (Soft FM). What are hard facilities management services? Hard management services involve the management and maintenance of the physical part of the building. Hard FM is essential for any building by law since it ensures the safety and welfare of employees. Examples:
  • 1. Heating, cooling, and ventilation (HVAC)
  • 2. Lighting
  • 3. Drainage
  • 4. Electrical
  • 5. Mechanical
  • 6. Air Conditioning
  • 7. Gas and Plumbing
  • 8. Lifts and conveyors
  • 9. Fire Safety Systems
  • 10. Building Maintenance
Importance of Hard FM: Hard FM meant to deliver reactive and preventive maintenance with management services. Unlike soft FM, hard FM is machine-intensive, focused on machines and assets. These maintenance services have a strong impact on the core business and cost control. The features of hard FM ensure that the infrastructure isn’t compromised. Besides, the main goal is to avoid unplanned downtime and maintain a certain level of service; as well as extending the life of each asset and maximizing its ROI, increasing compliance, and preventing work accidents. What are soft facilities management services? Soft management services are the ones directly used by the employees. Soft FM is commonly described as services and facilities that make the workplace a better place by making it more efficient, secure and comfortable. These types of facilities are not compulsory and you can add or remove them depends on the situation. Examples:
  • a. Security
  • b. Catering
  • c. Car parking
  • d. Landscaping
  • e. Interior decor
  • f. Window Cleaning
  • g. Mail Management
  • h. Waste Management
  • i. Building fabric repair
Importance of Soft FM: Soft services do not have a direct impact on the company’s profits or losses but have a great influence on the well-being of your clients and employees. This soft FM is very different from hard FM but is equally important.  Soft FM provides a clean environment for its staff and environment that in turn creates a more productive workplace for your business. For instance, imagine that there is no cleanliness in your organization’s lavatory, would your employees can work in peace? Definitely, no and soft FM can help you streamline these activities as per the health and safety guideline. How to choose a facility management service? Both soft and hard services are crucial to ensure optimal business functioning. The main difference between them is hard FM is consistent while soft FM is being continuously updated based on corporate needs. To help you identify the essential type of services for your business, we will provide you with a facility checklist.
  • 1. Find all the basic needs.
  • 2. Know your business goals.
  • 3. Understand your clients/customers/people going to utilize the service.
  • 4. Again, check all aspects of the business.
(Since the needs and requirements differ with buildings, areas, nature and type of the business.)
  • 5. Next, verify if the existing facilities need any maintenance.
  • 6. Then find if there are any duplicated features that exist and remove them.
Now you must come up with a checklist of features that must integrate into your facility management software. This list you created is just the starting point for your research. To ease up the research, we recommend you to get EQUAL the all-in-one facility management suite tailored to meet all your needs from Tranetech software solution. Final thoughts: When it comes to install and maintain facilities with assets on your premises, you don’t have to do everything on your own. In this digitally developed and modernized world, you can rely on the best FM software to share your burden and also to deliver a consistent professional job for your clients. Now, the thought of choosing a top facility management software Abu Dhabi for your organization can seem a bit daunting, but we are here to help you through the process. Get in touch with our expert team to discuss your specific needs and run through any of the services we offer.  

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